SOCAP Communities

When I attend a SOCAP International event, I am always amazed at the wealth of knowledge and experience within our membership. As the Membership Chair for 2011, I envision a SOCAP of the future with a large and growing membership, made up of the leading companies and service providers in our profession. I invite you to join me in making this vision reality.

SOCAP recently created four new Industry Communities on LinkedIn (in addition to the already-established Food & Beverage Community ListServ). If you would like to become a member of one of these communities and discuss your industry’s Benchmarking findings in more detail, you can join them by following the links below. Membership in these communities is open to [...]

Here are some of the key issues discussed in the Retail & Consumer Goods industry session: Pharmaceutical & Medical Devices Customer Satisfaction – majority of companies focus on phone only Quality Monitoring – variations across centers and sites; majority measure monthly Uniqueness of pharmaceutical/medical devices industry – training cycles, attrition, deviation processes, definition of successful [...]