SOCAP Communities

One of my short-term goals coming out of the Symposium is to continue to dial-up consumer feedback in my company – based on some of the presentations I attended and Data Reporting Workshop, I’m going to focus on reading even more verbatim comments to try to get to even more insights.  Also, looking  forwarding to [...]

Well, I’m on a train heading home reflecting on what a wonderful conference it was. I went into the office for a bit and was able to talk to Amy Curtis-McIntyre. What a dynamic and fun person! She really is a neat lady. I’m glad to have met and spent time with even more wonderful [...]

All it takes is one little email.  Yeah, it’s nice sending a little thank-you note to your boss.  But that really is the least you can do.  Why not settle for more! Instead of just sending a thank-you note or a symposium summary (that you won’t have time to write and your boss won’t have [...]

SOCAP recently created four new Industry Communities on LinkedIn (in addition to the already-established Food & Beverage Community ListServ). If you would like to become a member of one of these communities and discuss your industry’s Benchmarking findings in more detail, you can join them by following the links below. Membership in these communities is open to [...]

Amy McIntyre – great speaker and an excellent way to jump start the day.  Nuggets from her presentation that I liked most: – Hire the right people – Get rid of the wrong ones – Take very good care of the ones you keep – Learn to listen…say thank you…and say I’m sorry Leveraging Contact [...]

Another wonderful day with my SOCAP family. Wow! Amy Curtis-McIntyre started the day off perfectly! She had the whole group rolling with laughter and still delivered a powerful message. The sessions were great and proved so effective in sharing ideas. Can’t wait for the social tonight! Matt Sanders – Hyatt

The unofficial SOCAP Symposium Twitter brigade gives those of us who could not attend a  detailed look into an awesome morning general session. Here is a recap of Amy Curtis-McIntyre’s keynote presentation, from the #symp09 Twitterstream. It has been sequentially re-ordered. Each bullet point is an individual tweet (i.e. Twitter post). Most of the #symp09 [...]

A wonderful time at the conference so far reconnecting with old friends and making many new ones. Today was spent with the industry communities where I moderated the travel and hospitality session.  We were a small group but had some great discussions and wonderful ideas.  We identified unanimously that our highest priority was to get [...]

I think everyone will agree that its been a long but informative and productive day at the symposium.  The learnings shared from the benchmark study gave me some good insights into where I match up with other companies in the food and beverage industry.  I already have a long list of things to take back [...]

Enjoyed kicking off the day with Seth Kahan – he had good energy and I am hoping to read his book “Building Beehives”. Interesting to hear Seth’s recap of the influence that blogs/social media had on Obama’s campaign. Seth’s discussion has given me the idea to build a community of internal partners when I move [...]