Posts Tagged ‘Customer Loyalty’
The unofficial SOCAP Symposium Twitter brigade gives those of us who could not attend a detailed look into an awesome morning general session. Here is a recap of Amy Curtis-McIntyre’s keynote presentation, from the #symp09 Twitterstream. It has been sequentially re-ordered. Each bullet point is an individual tweet (i.e. Twitter post). Most of the #symp09 [...]
As I get ready to head out to Chicago for the SOCAP Symposium I am very much looking forward to the meeting for many reasons: networking, catching up with old friends and making new ones. The Symposium will be an excellent opportunity to benchmark as a result of the COPC survey. Day 1 – Monday will serve [...]
